Rachel Fan

is a proud product designer who creates digital user experiences with compassion and intent, for all.

previously

empowered users @ Workiva

bridged design and code parity @ SeatGeek

fostered UX learning @ Cal Poly Iter8

Empowering Users To Be Self-Served and In Control

Leading the effort to improve error messages, giving control back to users and increasing work efficiency

UX DESIGN // USABILITY TESTING // INTERNSHIP

Establishing Parity With a Single Source of Truth

Facilitating cross-disciplinary discussions, creating components, and writing documentation for designers and engineers

SYSTEMS DESIGN // CROSS PLATFORM // INTERNSHIP

Instilling Trust in My City’s Transit System

Redesigning San Luis Obsipo’s mobile transit application to build user confidence and platform reliability

UX RESEARCH // EXPERIENCE DESIGN // DESIGN AGENCY

Redefining UXD Education For All

Gamifying UX learning resources to increase user engagement and knowledge retention

UX RESEARCH // EXPERIENCE DESIGN // DESIGN LAB